VCC India Private Limited provides voice and chats platform customer care for VMedia, including inbound sales calls, billing and retention, and technical support, all from our office in Hyderabad. With VMedia`s recent launch and early success, this represents a great ground-floor opportunity for skilled and ambitious young people who would like to grow their careers as we grow the business.
VCC is looking to hire agents to join our existing team of over 100 industrious employees..
Candidate should be Graduate or Post Graduate with basic networking skills
Ability to work under pressure with high attention to detail
Excellent communication and interpersonal skills
Flexibility to work rotational shifts
To provide best in class Technical support to customers over Phone.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard operating procedures & escalate to internal teams for quicker resolution.
Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust.
Continue here for more details & applications
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