Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage.
We at Tech Mahindra Limited are looking for Technical Support Associates
Candidate should be Any Graduate with proven experience in an International BPO/ International Process in Technical Support, preferably in US Telecom/ ISP/ Internet Support. Should have good experience in troubleshooting Wi-Fi, routers, LAN, modem, and internet connectivity issues.
Excellent English communication and interpersonal skills.
Comfortable handling US customers over an international voice process.
Good understanding of basic networking concepts.
