Gigmo Solutions Pvt. Limited has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence. Gigmos enables businesses to reduce support cost by smart outsourcing of their workforce on Gigmos platform. Gigmos AI platform ensures onboarding of sharp and motivated Gig workers, through stringent testing standards, from across the globe.
We at Gigmo Solutions are seeking a skilled and customer-centric Technical Support Engineer to join our Microsoft 365 Concierge Support team.
The role focuses on providing high-quality technical assistance to customers for Microsoft 365 products, handling installation, configuration, licensing, and user support through multiple support channels. Provide end-to-end Microsoft 365 Concierge support to customers via chat, email, remote support, and phone. Assist users with Microsoft 365 setup, installation, activation, and licensing issues.
