Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We at Rockwell Automation are looking for Technical Support Engineers
Candidate must have a Bachelors degree in Business CIS or computer-related field, or equivalent with 1 to 3 years of hands-on experience in supporting software. Diagnosing difficult issues with complex software configurations related to Accounts Payable, Accounts Receivable and General Ledger Transactions and Reporting, Payroll Transactions, Time and Attendance Records, Expense Tracking.
Demonstrated experience troubleshooting customer escalations within a ticketing-based workflow, while achieving Service level agreement requirements
Proficient in Microsoft excel (can maintain complex spreadsheets) & word Document.
Willing to work in a rotational shift including non-standard hours, depending on our needs.
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