IBM (International Business Machines Corporation) is a global technology and consulting company with a mission to make the world work better. With a strong commitment to innovation, IBM focuses on leveraging hybrid cloud and AI technologies to help businesses and community’s advance. The company operates in over 170 countries, employing more than 300,000 professionals globally. IBM’s broad portfolio includes services in consulting, software, infrastructure, and research. Through its open-source platform, partnerships like Red Hat, and its emphasis on responsible tech, IBM is shaping the future of technology.
We at IBM India Private Limited is looking for Senior Technical Support Engineer
As a Senior Technical Support Engineer in Global Technical Support, you will lead the resolution of Confluents most complex customer issues and help raise the technical capability of the wider support organization. You will work directly with customers on high-impact incidents, ambiguous investigations, and complex escalations while providing calm, credible technical leadership throughout the resolution process.
